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Student Services

Student Services

AVETA’s Student Support Services will assist students by having discussions with them about issues that are affecting them, so that the student is in the best position to achieve their educational outcomes during the period of their enrolment.

During these discussions students will be provided with an opportunity to express their concerns within a supportive environment. These sessions may lead to insights and clarity of issues for the student so that they can reduce any discomfort and anxieties they may be experiencing and as a direct result can get back on track to achieving their academic goals.

Students may express any of their concerns which could include but not limited to:

  • Mental health issues (such as stress, anxiety and depression)
  • Relationship issues
  • Loneliness
  • Grief and/or loss
  • Addictive behaviors
  • Sexual harassment and/or abuse
  • Family or domestic violence
  • Crisis support

This service is provided free to AVETA’S students and will be scheduled depending on the situation. Students may be referred to external counsellors depending on each individual’s circumstances. The initial referral will be free to the student.

AVETA’s Student Support Services can facilitate workshops for students, on request from a student or a group of students, on topics which can include but not limited to:

  • Stress management.
  • Self esteem.
  • Goal setting.
  • Anti-bullying.
  • Anger management.
  • Anxiety and depression.
  • Interview skills.
  • Procrastination
  • Cross cultural issues.
  • Time management.
  • English Language Skills.
  • Numeracy Skills

Privacy Notice Under the Data Provision Requirements 2012, SRAGILL PTY LTD T/A AVETA – Australian Vocational Education & Training Academy (RTO 21888, CRICOS 02826G) is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).

Your personal information may be used or disclosed by AVETA for statistical, regulatory and research purposes. AVETA may disclose your personal information for these purposes to third parties, including:


if you are a secondary student undertaking VET, including a school-based apprenticeship or traineeship; Employer – if you are enrolled in training paid by your employer; Commonwealth and State or Territory government departments and authorised agencies; NCVER; Organisations conducting student surveys; and Researchers. Personal information disclosed to NCVER may be used or disclosed for the following purposes:

  • Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts; facilitating statistics and research relating to education, including surveys; understanding how the VET market operates, for policy, workforce planning and consumer information; and administering VET, including program administration, regulation, monitoring and evaluation. You may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. You may opt out of the survey at the time of being contacted.
  • NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).

St. Vincent hospital, Victoria parade Fitzroy

Phone No-9321 2211

  • Royal Melbourne Hospital

Phone No-9342 7000

  • The Alfred Hospital

Phone No – 9076 2000

  • International student emergency line

Phone No- 000

AVETA offers a range of support services to students who indicate that they have disability at any time during their enrolment. AVETA’s Student Support services will hold a discussion with the student to determine the level of support that AVETA will provide to them so that they can complete their studies within their enrolment period. This can include, but not limited to:

  • Learning support in the classroom or simulated work environment
  • Assistance with note taking
  • Study skills support
  • Information technology (IT)
  • Providing assessment activities in different forms.

The extent of this support will be determined at the conclusion of the discussion. AVETA will then deliver on this commitment to the student.

AVETA will undertake an LLN assessment with all students prior to enrolling in a course. This process has been specifically designed by AVETA to determine whether the enrolling student has adequate LLN skills at the AQF level of the qualification in which they are enrolling. if this process identifies that there is a gap in skills then the trainer allocated for this course will provide this student with support during their learning and assessment activities.

AVETA’s LLN process covers the following skills
  • Learning skills – study skills such as easy writing, note taking, time management.
  • Language skills- assisting students with reading and writing skills.
  • Numeracy skills – assisting students with mathematical activities
Further information contact:
  • AVETA’s Reception Desk (Phone 03 96298835); or
  • AVETA’s Trainers or Assessors

On request AVETA can provide advice and support to students on arrange of career and job related matters such as:

  • Career advice
  • Job search
  • Resume writing
  • Interview preparation

For further information call 03 96298835 or speak to reception

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